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Privacy Policy

This privacy policy sets out how Yorkshire Aquatic Supplies Ltd. protects any information that you submit when you use this website.

Yorkshire Aquatics will use the information we collect from you to process your order, we will not share this information with others.

Yorkshire Aquatics may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

This policy is effective from 25/02/2016.

What we collect

We may collect the following information:

• Name.
• Delivery address.
• Contact telephone number.
• Email address.
• Payment details.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• We will never pass this information onto a third party, exception being delivery address.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we use industry standard Secure Socket Layer (SSL) encryption. When you submit your information it cannot be read if it is intercepted by someone else. The Secure Server is indicated by the https:// address in your browser address line, and by the Padlock Symbol which should appear at the bottom of your browser page.

How we use cookies

Cookies are small information files which our system places on your computer hard drive when you do certain things on our website. Placing items in the shopping basket will result in a cookie being placed, so that we can keep track of your order whilst you are shopping. At the checkout stage we use another cookie containing your customer number which we can recognize if you place further orders. Finally we use a cookie when you make a "Search" on our site, to remember the results, so you can be presented with them again if you go back to the results.

Web and page tracking

As with nearly all other websites, information about how many visitors we get, what pages they look at and how they arrived at our site is collected. This information is only used for statistical purposes, and it is not possible to identify individuals from that information.

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